Terms of Conditions of Services Provided by ConsultLane as the context may require:
If you have any queries about ConsultLane, please do not hesitate to contact us. In this Terms of Conditions of Services, we have referred to the services provided by ConsultLane as the “service”, to you as the “user” and to these Terms of Conditions of Servicesas the “agreement”.
I. If you wish to use our “Service” feature, you affirm that you are more than 18 years of age and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties consequent to the creation of the documents, and are aware of the same. Kindly call us for further assistance.
II. ConsultLane.com only provides a medium for interaction
ConsultLane is an internet portal that facilitates communication between professionals and potential users of professional services. ConsultLane acts as a destination for providers and consumers of professional services to exchange information with the goal of eventually forming a professional relationship. ConsultLane does not guarantee that users will successfully find aprofessional (Chartered Accountant, Company Secretary, Professional and Business Consultant) through this system. ConsultLane takes no position and offers no opinion on when or if a professional-client relationship has been formed.
In order to provide an optimal forum for professionals and clients, ConsultLane does not involve itself in the agreements between professionals and clients or the actual representation of clients. Therefore, we cannot ensure the completion of the agreement or the integrity of either party. The user, and not ConsultLane, is solely responsible for assessing the integrity, honesty, and trustworthiness of all persons with whom the user communicates on this service.
(a) Disclaimer of professional-client relationshipConsultLane is not an agent of any particular professional. It only facilitates the communication of professional and potential clients. Any electronic communication sent to ConsultLane alone will not create a professional-client relationship between the user and ConsultLane, such being expressly denied.
(b) ConsultLane does not promote any User.ConsultLane seeks to help every needy litigant find a professional best suited to his/her needs. ConsultLane is not intended to be a source of advertising or solicitation and the contents of the website should not be construed as professional advice. ConsultLane may recommend a subscribing professional if he matches a user’s requirements, but not otherwise. Transmission, receipt or use of ConsultLane does not constitute or create a professional-client relationship. No recipients of content from this website should act, or refrain from acting, based upon any or all of the contents of this site. We welcome the user to study the profiles of professional independently and make an informed choice.
(c) Specifically, ConsultLane does not provide any avenue for solicitationConsultLane hides information about clients from professionals until the client communicates with the professional directly or online. Therefore, the professional is not allowed to view private information about potential clients.
(d) ConsultLane does not provide Professional AdviceConsultLane ‘Common Needs’ feature uses only user supplied content to produce basic documents and does not form any attorney-client relationship between ConsultLane and user. The information provided in the ‘FAQs’ section also does not amount to professional advice, such merely being commonly asked queries about Will making, Lease Agreement drafting, ChequeDishonour notices, Money recovery notices, Power of Attorney to collect rent and other documents which may be added from time to time. Users are advised to consult a professional if they need specialized guidance on any of these documents. Nothing contained
(e) ‘Common Needs’- Resale of Forms ProhibitedConsultLane grants you a limited, personal, non-exclusive, non-transferable license to use our “Common Needs” feature for your own personal use, or if you are an attorney or professional, for your client. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Forms in any manner, except for modifications in filling out the Forms for your authorized use.ConsultLane reserves the right to initiate appropriate action to prevent or discourage any unauthorised use of the Forms by a User, including but not limited to initiating necessary legal action.
By ordering a document from ConsultLane, you agree that the document you purchase may only be used by you for your personal or business use or used by you in connection with your client and may not be sold or redistributed without the express written consent of ConsultLane. Reselling or distributing without permission amounts to a violation of ConsultLane’s exclusive copyright and is liable to prosecution.
(f) Disclaimer of representations by usersConsultLane makes no representation, guarantee, or warranty (express or implied) as to the legal ability, competence, or quality of representation which may be provided by any of the professionals or law firms which are listed through this site or any affiliate thereof.
III. User GuidelinesThe users of ConsultLane are granted a nonexclusive, limited right to access and use the service in accordance with the rules that are described in this contract. In order to keep this system attractive and useful for all users, it is important that users follow the rules of the system. ConsultLane reserves the right to deny further access to its service to any user who violates these rules, is the subject of complaints by other ConsultLane users or for any other reason.
Users engaged in any of the following activities on our system will not be tolerated:
Foul or otherwise inappropriate language.
Racist, hateful, or otherwise offensive comments.
Promote or provide instructional information about illegal activities, or promoting physical harm or injury against any group or individual.
Defame any person or group which includes people of all ages, races, religions, and nationalities.
Violate the rights of another, including but not limited to the intellectual property rights of another. This includes using the service for acts of copyright, trademark, patent, trade secret, or other intellectual property infringement, including but not limited to offering pirated computer programs or links to such programs, information used to circumvent manufacturer-installed copy-protect devices, including serial or registration numbers for software programs, or any type of cracker utilities (this also includes files which are solely intended for game emulation).
Violate Internet standards.
Use the service for displaying harassing, abusive, threatening, harmful, vulgar, obscene, or tortuous material or invading other’s privacy.
Interfere with or disrupting the service or servers or networks connected to the service by posting advertisements or links to competing services, transmitting “junk mail”, “spam”, “chain letters”, or unsolicited mass distribution of e-mail.
Compromise the security of the service ConsultLane provides. Please do not try to gain access to system areas private to ConsultLane, or to other users.
IV. Disclaimer of information obtained on the service and some user supplied content
(a) Disclaimer of information obtained on the Service
ConsultLane provides professionals and potential clients with a forum whereby people who need professional representation or help are connected to providers of it. ConsultLane is a resource for informational purposes and is intended, but not promised or guaranteed to be correct, complete, and up-to-date. The accuracy, completeness or adequacy of information available on ConsultLaneor provided to any User by or through ConsultLaneis not warranted or guaranteed. ConsultLane further assumes no liability for the interpretation and/or use of the information contained on this website. The owner of this website does not intend links from this site to other websites to be referrals to, endorsements of, or affiliations with the linked entities. ConsultLane is not responsible for, and makes no representations or warranties about the contents of websites to which links may be provided from this website.
ConsultLane will make every effort to ensure that promotional material of a user trying to promote himself on the website is deleted. Apart from this, the opinions and views expressed are those of the individual users of the service and do not reflect those of ConsultLane. Data submitted by other users (lay persons) is not verified or reviewed in any way before it appears on the ConsultLane website. Please use due caution when using this site.
ConsultLane makes every effort to verify that professionals who subscribe to the service are licensed and in good standing with the local bar at the time of registration. However, ConsultLane cannot track, verify, or monitor the standing of each professional using the Service. Therefore, ConsultLane makes no representation regarding the status, standing or ability of any professional or law firm that is listed on the site.
Users are urged to make their own independent investigation and evaluation of any professional or law firm being considered. The determination of the need for professional services and the choice of a professional are extremely important decisions and should not be based solely on claims of expertise, or on the cost of rendering the requested professional services.
ConsultLane is not responsible for, and in no way endorses any description or indication of specialization or limitation of practice by a professional or law firm. Efforts will be made to avoid false information, but please be aware that no agency or board may have certified such professional as a specialist or expert in any indicated field of law practice. In addition, a professional claiming specialization is not necessarily any more competent than other professionals. It is up to the user to question the professionals on the factual basis of any statement they make, ask for the names of the certifying agencies, and verify all information.
Users are encouraged to use caution when reviewing any information submitted by professionals and other parties. Although ConsultLane requires professionals to comply with all regulations governing professional conduct, it is impossible for ConsultLane to monitor professionals’ integrity.
ConsultLane in no way endorses the content or legality of any offers, statements, or promises made by professionals or any other parties, on or off this site.
(b) Disclaimer of content supplied by users in the form of reviews, comments, communications, and other content
content (the “user content”). ConsultLane is not the publisher or author of such user content. It only stores and disseminates the ideas and opinions that ConsultLane members may choose to post and distribute as user content. ConsultLane disclaims all responsibility for this content. If any offending material is brought to the notice of ConsultLane, it will be deleted as soon as is possible. Whether such material is indeed offending will be finally be left to the discretion of ConsultLane.
V. Limitations on Use
The contents of ConsultLane are for personal use only and not for commercial exploitation. You may not decompile, reverse engineer, disassemble, rent, lease, loan, sell, sublicense, or create derivative works from ConsultLane. Nor may you use any network monitoring or discovery software to determine the site architecture, or extract information about usage or users. You may not use any robot, spider, other automatic device, or manual process to monitor or copy the contents without taking prior written permission from ConsultLane. You may not copy, modify, reproduce, republish, distribute, display, or transmit for commercial, non-profit or public purposes all or any portion of ConsultLane, except to the extent permitted above. You may not use or otherwise export or re-export ConsultLane or any portion available on or through ConsultLane in violation of the export control laws and regulations of India. Any unauthorized use of ConsultLane or its content is prohibited.
ConsultLane makes every effort to maintain the confidentiality of any information submitted by users to our system and our database of professionals. The user is however warned that the use of the internet or e-mail for confidential or sensitive information is susceptible to risks that inevitably arise on this medium. Additionally, because ConsultLane cannot control the conduct of others, we cannot guarantee that this information will remain confidential. Please use caution in deciding what information to input into the System. Do not make any confessions or admissions. The user should preferably describe their issue or dispute in the general terms only. Specific information should only be revealed after the user has selected an advocate/professional/attorney and made contact outside the service (e.g. via telephone or appointment). Subscribing professionals using this service should refrain from asking any user to reveal any specific or confidential information through the service. ConsultLane is not responsible for the release or improper use of such information by users or any release due to error or failure in the System.
The user agrees that ConsultLane is not responsible for any harm that his/her use of this service may cause. The user agrees to indemnify, defend, and hold ConsultLane harmless from and against any and all liability and costs incurred in connection with any loss, liability, claim, demand, damage, and expenses arising from or in connection with the contents or use of the service. The user agrees that this defense and indemnity shall also apply to any breach by the user of the agreement or the foregoing representations, warranties and covenants. The user further agrees that this defense and indemnity shall include without limitation professional fees and costs. The user also agrees that this defense and indemnity shall apply to ConsultLane, its founders, officers and employees. ConsultLane reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by the user and the user shall not in any event settle any matter without the written consent of ConsultLane.
VIII. Communications and Other Data
ConsultLane is not responsible for any loss of data resulting from accidental or deliberate deletion, network or system outages, backup failure, file corruption, or any other reasons.
IX. License of your contents to ConsultLane
By uploading content to or submitting any materials for use on ConsultLane, you grant (or warrant that the owner of such rights has expressly granted) ConsultLane a perpetual, royalty-free, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from and distribute such materials or incorporate such materials into any form, medium, or technology now known or later developed. ConsultLane however gives an assurance that any information of a sensitive nature will not be intentionally disclosed and revealed to any third party.
X. ConsultLane Proprietary Rights
Except as expressly provided in these terms and conditions, nothing contained herein shall be construed as conferring any license or right, by implication, estoppels or otherwise, under copyright or other intellectual property rights. The user agrees that the content and Web Site are protected by copyright, trademark, service marks, patents or other proprietary rights and laws. The user acknowledges and agrees that the user is permitted to use this material and information only as expressly authorized by ConsultLane, and may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express authorization. The user acknowledges and agrees that ConsultLane can display images and text throughout the Service. Users cannot extract and publish any information from the system, either electronically or in print, without the permission of ConsultLane and the permission of all other concerned parties. This is not a complete list – other things on the system are also ConsultLane property. Contact ConsultLane before copying anything from the system with plans of reproducing it or distributing it.
XI. Linking to ConsultLane.com
Users are welcome to provide links to the homepage of ConsultLane, provided they do not remove or obscure, by framing or otherwise, any portion of the homepage and that you discontinue providing links to the site if requested by ConsultLane.
ConsultLane may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on ConsultLane is accurate and complies with applicable laws. ConsultLane will not be responsible for the illegality of or any error or inaccuracy in advertisers’ or sponsors’ materials.
Certain sections of ConsultLane may require you to register. If registration is requested, you agree to provide ConsultLane with accurate and complete registration information. It is your responsibility to inform ConsultLane of any changes to that information. Each registration is for a single person only, unless specifically designated otherwise on the registration page. ConsultLane does not permit a) any other person using the registered sections under your name; or b) access through a single name being made available to multiple users on a network. You are responsible for preventing such unauthorized use. If you believe there has been unauthorized use, please notify ConsultLane immediately by contacting us. If we find that unauthorized use is being made of ConsultLane and the services we provide, the right of any or many users may be terminated.
XIV. Errors and Corrections
ConsultLane does not represent or warrant that the service will be error-free, free of viruses or other harmful components, or that defects will be corrected. ConsultLane may make improvements and/or changes to its features, functionality or service at any time.
XV. Third Party Content
Third party content may appear on ConsultLane or may be accessible via links from ConsultLane. ConsultLane is not responsible for and assumes no liability for any mistakes, misstatements of law, defamation, slander, libel, omissions, falsehood, obscenity or profanity in the statements, opinions, representations or any other form of information contained in any third party content appearing on ConsultLane. You understand that the information and opinions in the third party content is neither endorsed by nor does it reflect the belief of ConsultLane.
XVI. Unlawful Activity
ConsultLane reserves the right to investigate complaints or reported violations of the Agreement and to take any action ConsultLane deems appropriate including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to user profiles, e-mail addresses, usage history, posted materials, IP addresses and traffic information.
XVII. Remedies for Violations
ConsultLane reserves the right to seek all remedies available at law and in equity for violations of the Agreement, including but not limited to the right to block access from a particular Internet address to ConsultLane and its features.
XVIII. Conflicts Checks
The user understands that a registered professional will not be able to and will not perform a check for conflicts of interest between the user and other clients of the registered professional prior to responding to a request. Conflict checks require the user to provide their name and contact information and the identity of any affiliated entities, opposing individuals and entities, and such other information as a professional may require. Conflict checks by a registered professional who obtains information from the user through this service are not possible since submissions by the user to the subscribing professional are not sufficient to enable the subscribing professional to conduct such a check.
X. Severability of Provisions
ConsultLane may change the agreement at any time. The user will be responsible for checking the Terms and Conditions before use. Use of the service after the change will indicate acceptance of the new terms and conditions.
XXI. Modifications to Service
ConsultLane reserves the right to modify or discontinue, temporarily or permanently, the service with or without notice to the user. The user agrees that ConsultLane shall not be liable to the user or any third party for any modification or discontinuance of the service. The user acknowledges and agrees that any termination of service under any provision of this agreement may be effected without prior notice, and acknowledges and agrees that ConsultLane may immediately delete data and files in the user’s account and bar any further access to such files or the Service.
XXII. Disclaimer of Warranties and Limitation of Liability
A great danger for ConsultLane, and for all operators of online systems, is that we might be held accountable for the wrongful actions of our users. If one user libels another user, the injured user might blame us, even though the first user was really at fault. If a user uploads a program with a computer virus, and the other users’ computers are damaged, we might be blamed even though a user left the virus on our System. If a user transmits illegal or improper information to another user, we might be blamed even though we did nothing more than unknowingly carry the message from one user to another. Accordingly, we need all users to accept responsibility for their own acts, and to accept that an act by another user that damages them must not be blamed on us, but only on the other user.
Although it is the goal of ConsultLane to provide users with reliable and quality systems, we may make mistakes or experience system failure from time to time. Such problems are inevitable in operating a system of this size. We would not be able to make this system available to users if we had to accept blame or financial liability for any usability problems, system failures or errors, or mistakes or damages of any kind. In order to continue offering and improving our service, ConsultLane must deny any warranties on this service and state that our liability for any problems connected with the use of our system is strictly limited.
These needs are accomplished by the following disclaimers:
(a) Disclaimer of Warranties
The user expressly agrees that use of the service is at the user’s sole risk. The service is provided on an “as is” and “as available” basis. ConsultLane expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. ConsultLane makes no warranty that the service will meet a user’s requirements, that the service will be uninterrupted, timely, secure, or error-free; nor does ConsultLane make any warranty as to the results that may be obtained from the use of the service or as to the accuracy or reliability of any information obtained through the service or that defects in the software will be corrected. ConsultLane makes no warranty regarding any goods or services purchased or information obtained through the service or any transactions entered into through the service.
No advice or information, whether oral or written, obtained by the User from ConsultLane shall create any warranty not expressly stated herein.
(b) Limitation of Liability
The user agrees that ConsultLane shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or the inability to use the service or for the cost of procurement of substitute productsand services or resulting from any productsor services purchased or obtained or messages received or transactions entered into through or from the service or resulting from unauthorized access to or alteration of user’s transmissions or data, including, but not limited to damages for loss of profits, use, data or other intangibles, even if ConsultLane has been advised of the possibility of such damages. The user further agrees that ConsultLane shall not be liable for any damages arising from interruption, suspension or termination of service, including, but not limited to direct, indirect, incidental, special, consequential or exemplary damages, whether or not such interruption, suspension or termination was justified, negligent, intentional or inadvertent.
Any controversy or claim arising out of or relating to this Agreement or ConsultLane services shall be settled by binding Arbitration in accordance with laws of India. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. Any other dispute or disagreement of a legal nature will also be decided in accordance with the laws of India, and the Courts of Mumbaishall have jurisdiction in all such cases.
This Site is owned and operated by ConsultLane. All right, title and interest in and to the materials provided on this Site, including but not limited to information, documents, logos, graphics, sounds and images (the “Materials”) are owned by ConsultLane. Except as otherwise expressly provided by ConsultLane, none of the materials may be copied, reproduced, republished, downloaded, uploaded, posted, displayed, transmitted or distributed in any way and nothing on this Site shall be construed to confer any license under any of ConsultLane’s intellectual property rights, whether by estoppel, implication or otherwise. Contact us if you have any questions about obtaining such licenses. ConsultLane does not sell, license, lease or otherwise provide any of the materials other than those specifically identified as being provided by ConsultLane. Any rights not expressly granted herein are reserved by ConsultLane.
XXVI. Entire Agreement
This agreement constitutes the entire and whole agreement between user and ConsultLane, and is intended as a complete and exclusive statement of the terms of the agreement. This agreement shall supersede all other communications between ConsultLane and its users with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. If at any time you find these Terms and Conditions unacceptable or if you do not agree to these Terms and Conditions, please do not use this Site. We may revise these Terms and Conditions at any time without notice to you. It is your responsibility to review these Terms and Conditions periodically.
By using ConsultLane services or accessing the ConsultLane site, you acknowledge that you have read these terms and conditions and agree to be bound by them.
You agree to defend, indemnify and hold harmless ConsultLane, our officers, directors, shareholders, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of the site and the materials.
XXVIII. Cancellation and Refund Policy
We strive to ensure that the services you avail through our website are to your full satisfaction, and are the best in the Industry at extremely reasonable and affordable rates.
However, there may arise situations when you desire a refund. Firstly, when you pay for the services but later on decide that you do not wish to avail them. Secondly, when there is a delay in the services offered from our side, beyond the time frame we have intimated to you, due to human error i.e., factors for which we are solely responsible. Thirdly, although we highly doubt it, you might find our services unsatisfactory. In all three situations, kindly send in an e-mail to on the Ticket that has been created in your name, marking a copy to simply@ConsultLane.com. We would like to clarify that only refunds of the professional fees component of the charges paid by you shall be considered for a refund.
Upon receiving your mail, the Senior Management at ConsultLane shall decide on whether your request for a refund should be processed, contingent on the reasons for such a request. Please note that we reserve the right to take the final and binding decision with regard to requests for refund.
Most importantly, we wish to clarify that in cases outside our control, including but not limited to national holidays, department holidays, delays on the part of the Government of India, the respective State Governments, Our affiliates or elsewhere, acts of war, acts of God, earthquake, riot, sabotage, labour shortage or dispute, internet interruption, power disruption, lack of phone network connectivity, technical failures, breakage of sea cable, hacking, piracy, we shall not liable for any delays.
If we confirm your request for refund, subject to the terms and conditions mentioned herein or elsewhere, we will send you an e-mail seeking the details required to refund the amount which may include your Bank Account details such as the account number and the IFS code of the branch in question. Kindly note that it will take us a minimum of about 48-72 working hours from the receipt of all such information to process the refund and initate the transfer.
We reiterate once again that only the professional fees paid for our services shall be refunded, subject to the discretion of the Senior Management at ConsultLane.com.
We assure you that we are continuously working to improve our services and are we are welcome to any suggestions from your end. For any other queries please contact out customer service desk at email@example.com
We appreciate your interest and support and we welcome you to our community!